Route
- Easy to track through the Route website or the App.
- Protect your package in minutes.
- File a claim in minutes.
- Claims will be reviewed for approval within 1-2 business days.
What if My Order Never Arrives or is Stolen?
If your order has not arrived, please file a claim with Route here.
What if My Order Arrives Damaged?
If your order has arrived at you damaged, please take photos of the item and the packaging it arrived in to include in your claim when filing. You can file a claim with Route here.