- Screen: Zero wear and tear or scratches
- Body: Zero wear and tear
- Screen:Zero wear and tear or scratches
- Body:Minimal wear and tear
- Screen:Noticeable wear and tear at a distance, barely noticeable when screen is powered on
- Body:Noticeable wear and tear at a distance
- Fair:Noticeable wear and tear, still noticeable when screen is powered on
- Body:Visible and distinct wear and tear around the body
Warranty & Perks
- 1-Year Warranty - If your item has a technical defect within the first year (after date of purchase), we'll send you a replacement or refund. Phone Daddy does not cover any physical, water, or accidental damage unless the device has our Extended Coverage+ Plan. If you would like extended warranty/device protection, please opt for our Extended Coverage+ Plan.
- Free Economy Shipping - Enjoy free shipping on all orders above $100 or select our express 2 day shipping if you need your items ASAP.
- Customer Support - Our customer service representatives will reply to you within one business day if you have any questions or issues and are available via chat/email/phone.
Returns & Shipping
Our goal is for you to be absolutely satisfied with your product. If there's any reason you need to return it, we will accept any reason for return to undamaged devices within 30 days of delivery. Phone Daddy does not cover any physical, water, or accidental damage unless the device has our Extended Coverage+ Plan.
- Return Process - To start your return, please begin the process at https://returns.phonedaddy.com/
- Technical Support - If your device is having any issues, please reach out to us at firstname.lastname@example.org for help resolving any problems you may be experiencing before beginning a return.
- Shipping - We offer shipping via UPS, and USPS if P.O. Box Shipping Address. Orders take 1 Business day to process. Please place your order by 1 p.m. CST on business days in order for us to process it and ship it on the same day. Orders that are placed after 1 p.m. will get processed and shipped the next business day.
Affirm is a financing alternative to credit cards. They offer instant financing plans for purchases online. At Phone Daddy , you can choose Affirm as a payment method during checkout and seamlessly apply for a loan to pay for your items right then. You can choose to spread your payments out, typically over 3, 6, or 12 months, to pay for your purchase with manageable payments that work with your budget.Learn More
Route is package protection that covers packages that are lost, stolen, or damaged in transit. With Route protection, returns for package damage must be reported within 5 days once the package is received. Route ensures that customers get what they paid for and allows for easy reordering with one simple click. To protect your order against loss or theft, add Route Protect at checkout.
- Easy to track through the Route website or the App.
- Protect your package in minutes.
- File a claim in minutes.
- Claims will be reviewed for approval within 1-2 business days.