Politique de remboursement
Phone Daddy offers a 30-Day return policy and a 90-Day warranty. As long as you are in your 30-Day return window, we will take the item back; however, you will be responsible for return shipping.
To start a return, please go to our return process page: https://www.phonedaddy.com/a/returns.
- If the item is being returned during the 30-Day return policy window due to a defect, a prepaid label will be issued by Phone Daddy’s customer service (see Phone Daddy Approval Section).
- If Phone Daddy finds that nothing is wrong with the item once the item is received back, the customer will be charged for the cost of the prepaid return label. Must be in the same cosmetic condition as delivered from Phone Daddy.
- All returns must be shipped back with their accompanying order number, packaging, accessories (if applicable).
- If the item is still under manufacturer warranty, the device must be taken to the manufacturer for defects.
- Free gifts or promotional items are not returnable!
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.
For more details regarding return and refund, please go to https://www.phonedaddy.com/a/returns.
You can always contact us for any return question at firstname.lastname@example.org.