- Apple announced the all-new iPhone 12 on October 13, 2020
- Within a few weeks of its release, users started pouring in about iPhone 12 display problems
- Apple remained silent on the matter at first but later acknowledged the existence of display issues in iPhone 12 in an internal document shared with Apple Authorized Service Providers
Every new iPhone that comes out faces a little bit of teething problems. We still remember the unresponsive screen issue in iPhone 11. Whenever these issues arise, Apple professionally deals with them and takes users in confidence. However, that wasn’t the case with the iPhone 12.
Apple remained silent for more than a month after users started complaining about the problematic iPhone 12 display. There was no official word from them even when the issue made it to Apple’s Support Communities Page. It wasn’t until MacRumors got hold of that internal document that users got to know that Apple is aware of the issue and is investigating the matter. But Apple never acknowledged the problem publicly; instead, in the release notes for iOS 14.5 beta 2.
Let’s see what Apple has to say about it.
What iPhone 12 Display Issues are Users Facing?
There have been reports of different display issues with the new iPhone 12 models, such as:
- Displays not as bright as they should be
- A green or gray tint in the display
- A flickering display
Apple About the iPhone 12 Display Problems
In the internal document received by MacRumors, Apple acknowledges that the new iPhone 12 is experiencing display issues, such as flickering screens, green/gray tinting, and other lighting issues.
While users have been reporting a strong green tint to their iPhone 12 displays with visual proof, Apple somewhat downplayed the problem. According to Apple, the strong green tint is “a dim glow that might appear at reduced brightness levels with black backgrounds.”
It’s normal for there to be some variation in iPhone displays. Different batches of screens can have different levels of brightness and color calibration. So, the reports of dim or green displays may be simply due to manufacturing tolerances.
However, it’s also possible that there is a more widespread problem with the iPhone 12 displays. Apple will likely address the issue with a software update or recall affected units if this is the case.
What Could Be Causing iPhone 12 Display Issues?
A few possible explanations for the display issues have been reported. One possibility is that the problem is caused by a software issue that can be fixed with a future update. Another possibility is that the problem is caused by hardware damage, although it’s unclear how or why this would happen.
Did Apple Fix the iPhone 12 Display Issues?
Apple has not yet publicly commented on the reports of display issues with the new iPhone 12 models. This is not unusual, as Apple typically does not comment on rumors or unconfirmed reports.
However, in the iOS 14.5 beta 2 release notes, Apple did say the display problem will reduce or go away for users in “an optimization.”
Moreover, there have been claims that Apple told its service providers to “avoid servicing affected iPhones.” Apple wouldn’t do it if it didn’t think the issue wasn’t fixable with a software update.
Should You Be Concerned?
At this point, it’s hard to say how widespread or severe the problem is. So, if you’re experiencing problems with your iPhone 12 display, don’t panic. But keep an eye on Apple’s support forums and website for updates on the situation.
You may also want to wait for a future software update to see if that fixes the problem. If the problem persists, you can then contact Apple support for further assistance. You can also try taking your phone to an Apple Store or authorized service provider to have it checked out.
If the issue doesn’t disappear, it may be time for a replacement. You can buy used iPhones from many retailers, like Phone Daddy, at reasonable prices.
The Bottom Line
It’s still unclear how widespread the display problem on iPhone 12 is or how serious it is. We don’t know if only the new phones have it or if you can experience the same issues on a refurbished or used iPhone 12. But if you are experiencing any of the display issues mentioned above, you may want to wait for a future software update. The iPhone 12 series is one of the most expensive ones at the moment, and Apple won’t leave its users high and dry. So, hang tight till help arrives.